FlightStats Help Desk
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What are the flight status codes?
Where does FlightStats get its flight status information?
Is the arrival time runway time or gate time? What's the difference?
What are the definitions for On-time, Late, Very Late and Excessive delays?
How do FlightStats On-Time Performance Reports differ from the DOT performance reports?
How frequently do you calculate the on-time ratings?
What are the limitations to flight tracking?
Why is the ability to track the position of my flight with FlightStats' Flight Tracker unavailable, inconsistent, inaccurate, etc.?
Can I track all flights on a particular route?
Do you have airport terminal maps?
How do you calculate the delay index?
Do you have data we can access that gives the distance between airports?
Why is my mobile phone/device service provider not an option when using FlightStats' Flight Alert tool?
How do I add a flight alert?
How do I manage my flight alerts?
Mobile Site and Apps
FlightStats for Android
What is FlightStats for Android?
What is the flight status date range in FlightStats for Android?
How do I use the My Flights feature in Flightstats for Android?
FlightStats AirportZoom for iPad
The TripTalk and Flight Tracker icons are greyed out in FlightStats AirportZoom for iPad. Why can't I use them?
AirportZoom suddenly crashed on startup
Why are no flights available for some airports in FlightStats AirportZoom for iPad?
FlightStats for iPhone
What is the flight status date range in FlightStats for iPhone?
How do I check flight status by airport in FlightStats for iPhone?
How do I see a flight on the map in FlightStats for iPhone?
What is the pricing?
Can the API data be displayed in my local language?
Is the FlightStats Developer Center data the same as the data on FlightStats.com?
Pathfinder-XML Schedules & Routing
What is Pathfinder-XML?
How does Pathfinder-XML work?
How often do you update your flight schedule data?