Setting Up a Help Desk Account Step 1 - Follow this link to access the Help Desk site: https://helpdesk.flightstats.com Step 2 - In the upper right-hand corner of the browser window, click the "Sign In" button Step 3 - In the pop-up window, click the "Sign Up" button Step 4 - Complete the Sign Up Form Step 5 - Check your email for a verification email from the Help Desk. Click the link to verify your email and set a password.