FlightStats Help Desk
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What are the flight status codes?
Where does FlightStats get its flight status information?
Why is my flight missing on FlightStats?
What are the definitions for On-time, Late, Very Late and Excessive delays?
How frequently do you calculate the on-time ratings?
How do FlightStats On-Time Performance Reports differ from the DOT performance reports?
What are the limitations to flight tracking?
Why is the ability to track the position of my flight with FlightStats' Flight Tracker unavailable, inconsistent, inaccurate, etc.?
Can I track all flights on a particular route?
Do you have airport terminal maps?
How do you calculate the delay index?
Do you have data we can access that gives the distance between airports?
How do I add a flight alert?
Why is my mobile phone/device service provider not an option when using FlightStats' Flight Alert tool?
How do I manage my flight alerts?
Mobile Site and Apps
FlightStats for Android
What is FlightStats for Android?
What is the flight status date range in FlightStats for Android?
What is the current airport delay index in FlightStats for Android?
FlightStats AirportZoom for iPad
AirportZoom suddenly crashed on startup
Why are no flights available for some airports in FlightStats AirportZoom for iPad?
The TripTalk and Flight Tracker icons are greyed out in FlightStats AirportZoom for iPad. Why can't I use them?
FlightStats for iPhone
What is the flight status date range in FlightStats for iPhone?
How do I check flight status by airport in FlightStats for iPhone?
How do I switch between metric or American customary units in FlightStats for iPhone?
Can the API data be displayed in my local language?
Is the FlightStats Developer Center data the same as the data on FlightStats.com?
What is the pricing?
Pathfinder-XML Schedules & Routing
What is Pathfinder-XML?
How often do you update your flight schedule data?
How does Pathfinder-XML work?
Why is one person receiving another person's Trip Alert messaging?
Why can’t my traveler login to their Trip Alert profile?
Can I search for Trip Alert profiles by Group?
Support Ticket System